Customer Care
- What is the Oz World Loyalty Program?
- How can I maintain my tier status?
- Will I keep my tier status forever?
- Will I receive Samples/Promotional items with my Click & Collect/Ship to Store order?
- What are your discount code T&Cs?
- Do you have First Time Buyer Discount Codes?
- How can I be part of the Oz Hair and Beauty Team?
- How can I use Shopback to place an order?
- Can I earn Qantas Points for my order?
- What if I don't like a product that your Oz Experts recommended?
- What is your Return Policy?
- What if I received Incorrect Item / Missing item?
- Why should I create an account with Oz Hair and Beauty?
- How do I create a new account with Oz Hair and Beauty?
- I am having issues accessing my account - what do I do?