Customer Care

How can I be part of the Oz Hair and Beauty Team?

How can I use Shopback to place an order?

Can I earn Qantas Points for my order?

Can I use my HER gift card?

How can I purchase and use my E-Gift Card Voucher?

Can I place a phone order?

Do you offer Hair and Beauty product recommendations?

What is a Virtual Hair, Skin & Beauty Consultation?

How do I use live chat?

Are your products genuine?

Are your products cruelty free/vegan?

Do you offer a trade discount or wholesale account?

Do you offer price matching?

What are your Warranty periods?

Do you offer gift wrapping?

Do you offer Corporate orders?

Can I view Product Ingredients?

Can I request a Product or Brand?