Customer Care

What is the Oz World Loyalty Program?

How can I maintain my tier status?

Will I keep my tier status forever?

Are there any benefits to joining Oz World?

How will I receive my Oz World Birthday Gift?

Are there any exclusions when using Oz World Credit?

How can I check my credit balance?

Does Oz World have any tiers?

I’ve made a purchase but haven’t received my credits yet. When will I receive my credits?

Do I need to do anything to earn Oz World credit with my purchase?

I’ve recently completed a service or made a purchase at the salon or skin clinic; will I receive credits for my spend?

How can I redeem my Oz World credit?

How do I earn Oz World credit?

Where can I view the Oz World Terms & Conditions?

I’m not subscribed to receive emails; can I still join Oz World?

I've already purchased from Oz Hair and Beauty, can I still join Oz World?

How do I join Oz World?

Why has my Oz World tier status dropped to Oz VIP?