Multiple charges for the same order

Seeing multiple charges for a single transaction can be worrying, but it doesn’t necessarily mean you have been charged multiple times.

 

If you have noticed a duplicate payment after completing your order, and you have only received one email order confirmation from us after checking out, we would recommend contacting your payment platform as an error may have occurred.

 

In most cases, the money for duplicate transactions is sent back to your balance within a week.