Is my Click & Collect order ready?

If you have selected Click & Collect, please wait for your ready for Collection email! Pick up is generally available within 2 business hours of being placed. 

Collection times during business hours:

Caringbah Warehouse = Mon - Fri, excluding public Holidays

All other locations = 7 days a week, excluding Public Holidays 

 

When your order is ready for collection you will receive an email notification. 
Please DO NOT come to collect your parcel prior to receiving this email notification as your order will not be ready to collect. Please also check your junk folder. 

If you are unsure if your order is ready for collection, please call our customer service team on 1300 403 035 as they will be able to advise you of your order status. 

 

If the order cannot be fulfilled, head office will contact you as soon as possible.